The Glamorous Waitress: "Hi, I'm The Glamorous Waitress, and I'll be taking care of you today. Our soups today are X and Y, our specials today are A, B, and C, for an appetizer I recommend D and E. Can I please bring you a lovely drink while you decide on lunch today?"
Customer #1: "No; we're ready to order."
Looking at Customer #2... "Go ahead"
Long Pause.Customer #2: "I think I'll have . . . , well, maybe I'll have . . . , what are you having?"
Looking at Customer #1.Customer #1: "Well, I'm having the soup with a salad. What kind of soup do you have again?"
The Glamorous Waitress: "We have X and Y."
Long Pause.Customer #1: "Oh. Hmmm. I'm not sure."
Long Pause."You don't have Z soup?"
The Glamorous Waitress: "No, we are only offering X and Y today."
Pauses.
"I would be happy to bring you something to drink and give you a minute,
(
as she looks at the other four tables in her section and thinks that one of them needs some water, one is needing their check, and the other is looking like they need something...)Customer #1: "No, it's okay, I'll decide on something; what are you having?"
Looking at Customer #2.Long Pause.Customer #2: "I'm not sure. . .well, maybe you should give us a minute."
The Glamorous Waitress takes a deep breath.The Glamorous Waitress: "Would you care for something to drink while you decide?"
Customer #1: "Oh, I guess I'll have some water, with a lemon."
Customer #2: "Me too."
Don't do this.
If you say you are ready to order, then please BE ready to order. Don't be impatient and then not even really know what it is you are going to have.
It wastes your servers time and energy, and causes her to be cranky.
It causes the other customers in her section to be cranky because THEIR needs aren't being met.
There is a flow to service in a nice restaurant and your server is the guide to that flow.
Follow his or her direction so that everyone can be happy and served well.
If she asks you for your drink order, don't rush it and try to place your drink appetizer, salad, entree and desert order all at the same time. You AREN'T going to get it any sooner by doing that, because that is not how it works.
When your server asks you for your drink order; give him or her your drink order.
That's it.
And know what you want before you say, "We're ready to order."